1. Who We Are
Cacoyannis Limited is a company registered in England and Wales under company number 15891267, incorporated in August 2024. Our registered office is at Unit 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, BH16 6FA.
We are the data controller for personal data collected through this website and in the course of providing our services. You may contact us at info@cacoyannis.co.uk or by telephone on +44 7491 319 927.
2. Personal Data We Collect
We collect and process limited personal data in the course of operating our business. The data we may hold about you includes:
- Name and job title
- Business name and address
- Email address
- Telephone number
- Correspondence and communications
- Information you provide when enquiring about our services
- Contract and engagement documentation
- Financial and invoicing information where relevant
We do not collect sensitive personal data (special category data) as defined under UK GDPR. We do not collect personal data from children.
3. How We Use Your Data
We process your personal data for the following purposes:
- Responding to your enquiries and communications
- Assessing whether we are able to assist with your requirements
- Entering into and performing contracts for services
- Managing our ongoing business relationship with you
- Invoicing and financial administration
- Complying with our legal obligations
- Protecting our legitimate business interests
We do not use your data for marketing purposes without your explicit consent.
4. Legal Basis for Processing
We process personal data on the following legal bases under UK GDPR:
- Contractual necessity — where processing is necessary to perform a contract with you or take pre-contractual steps at your request.
- Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
- Legal obligation — where processing is necessary to comply with a legal obligation to which we are subject.
- Consent — where you have given clear, informed consent to specific processing activities.
5. Data Sharing
We do not sell, rent or trade your personal data to third parties. We may share your data in limited circumstances:
- With professional advisers (legal, accountancy) where necessary and under appropriate confidentiality obligations.
- With technology providers used in the ordinary course of our business operations, subject to appropriate contractual data protection provisions.
- Where required by law, regulation or court order.
- Where necessary to protect our legal rights or the rights of others.
Any third party with whom we share data is required to handle it in accordance with applicable data protection law.
6. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.
- Pre-engagement enquiry data: retained for up to 12 months unless a business relationship commences.
- Contract and engagement data: retained for 7 years from the end of the engagement, in line with standard commercial and tax requirements.
- Financial records: retained for a minimum of 6 years in accordance with HMRC requirements.
Following the applicable retention period, personal data is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — to obtain a copy of the personal data we hold about you.
- Right to rectification — to require us to correct inaccurate or incomplete data.
- Right to erasure — to request deletion of your data where there is no longer a lawful basis for retention.
- Right to restriction — to request that we limit our processing of your data in certain circumstances.
- Right to portability — to receive your data in a structured, machine-readable format where applicable.
- Right to object — to object to processing based on legitimate interests or for direct marketing.
- Rights related to automated decisions — we do not make automated decisions affecting you.
To exercise any of these rights, please contact us at info@cacoyannis.co.uk. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Security
We take reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction. These include access controls, encrypted communication and secure storage.
No transmission of data over the internet is entirely secure. Whilst we take appropriate precautions, we cannot guarantee the security of data transmitted to us electronically.
9. Cookies
This website does not use cookies beyond those strictly necessary for basic website functionality. We do not use tracking, analytics or advertising cookies. We do not use third-party analytics services.
10. Third-Party Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal data.
11. Changes to This Policy
We review this Privacy Policy periodically and may update it to reflect changes in our practices or applicable law. The current version will always be available on this page. The effective date at the top of this document indicates when the policy was last updated.
12. Contact
If you have questions, concerns or requests relating to this Privacy Policy or our data handling practices, please contact us:
- By email: info@cacoyannis.co.uk
- By telephone: +44 7491 319 927
- By post: Cacoyannis Limited, Unit 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, BH16 6FA